Package Theft

Your Guide to Safeguarding Your Deliveries

We all appreciate the convenience of online shopping, especially during busy periods such as Black Friday and Christmas. But when purchases increase, so does package theft. Many of these incidents are carried out by so-called porch pirates who quietly take unattended parcels. Crime Stoppers Victoria has put together a guide to help keep you informed and secure this season.

Here are key strategies and practical tips to protect your deliveries and deter criminals:

Delivery Instructions

Ensure your delivery instructions are clear, specifying a secure location for packages. Opt for delivery to a neighbour or workplace if you won’t be home, ensuring a safe handover.

Invest in Smart Technology

Enhance your security measures by investing in smart home devices, such as doorbell cameras or security cameras. These devices not only monitor your property but also serve as a deterrent to potential thieves, contributing to community safety.

Schedule and Sign for Your Deliveries

Plan deliveries for times when you or a trusted individual will be at home and can sign for your parcel. Many delivery services offer flexible scheduling options, accommodating your availability and minimising the risk of theft.

Utilise Package Lockers

Explore the convenience of package lockers available in your area. These secure lockers provide a designated and protected space for your deliveries, significantly reducing the risk of theft.

Choose a Safe Payment Method

When engaging in online shopping, opt for a credit card instead of a debit card for added security. Credit cards often offer extra protections against fraudulent charges, ensuring a safer transaction. Providers such as PayPal also offer secure payment with insurance.

Click & Collect

Choose from collection points like Post Offices, PO Boxes or free 24/7 Parcel Lockers. Services like Parcel Point offer convenient local delivery and pickup locations, including convenience stores and pharmacies, making it easy to manage your parcels on your schedule. Many retailers also provide Click & Collect services for online purchases.

Take these steps to protect your online purchases. By combining the practical advice above, you not only protect your own deliveries but contribute to creating a safer and more secure neighbourhood for everyone.

If you have information about package theft or any other crime, contact Crime Stoppers. You can also upload doorbell footage, images or any recordings that may help identify offenders.

Posted on December 18, 2023

How to Report

Contact Victoria Police if the situation is urgent and requires immediate police attendance.

Contact Crime Stoppers Victoria online or over the phone if you have witnessed or know something about sexual violence or harassment.

Contact the Police Assistance Line online or over the phone for non-urgent crimes.

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