Privacy Policy

This Privacy Policy outlines our privacy obligations to you as a user of our website. Protecting your personal information is very important to us.

Your anonymity in providing information about criminal activity is our core promise to you, but it is important that you understand and agree with our Privacy Policy. This policy governs how we manage your personal information about you, which is collected by us or disclosed to us from you accessing this site.

Personal Information and your right to privacy

Protecting your privacy and keeping your personal information confidential is very important to us. Personal information means information or an opinion (including information or an opinion forming part of a database) we hold about you which your identity can be determined. By way of example, when you donate to us we will collect your name and your address – your contact information. While you provide your credit card details, we do not retain these details. Your personal information will be encrypted and is transmitted through a secure server using (name of product) and the payments will be processed by Westpac. Card data is not hosted by Crime Stoppers Victoria after processing.

Any personal information we obtain from you will only be used and/or disclosed in accordance with your consent. Your personal information will never be traded or sold. However we may be compelled by law, or with your consent to disclose your personal information.

Security of your personal information

We will take all reasonable steps to protect your personal information from unauthorized access or disclosure, loss or misuse. While we have in place generally accepted standards of technology and operational security to keep your personal information safe, there are inherent risks in the transmission of information via the Internet.

If you do not wish to use the Internet to report criminal activity, you can provide information about criminal activity via our confidential telephone number, that number is 1800 333 000.

Information recorded from visiting this site

This website is operated by Crime Stoppers Victoria. When visiting this site, a record of your visit can be logged. Information is recorded for statistical purposes and is used by Crime Stoppers Victoria to monitor the use of the site, and to make improvements. The information logged when you access this website is:
– the user’s IP (Internet Protocol) address (a number which is unique to the machine through which you are connected to the Internet);
– the date, time and length of time to visit to the site;
– the pages accessed and the documents downloaded;
– the user’s operating system;
– the user’s web browser version;
– your Internet Service Provider and top level domain name, for example, .com, .gov, au etc and
– the address of any referring web site, for example, the previous web site you visited

No attempt is made to identify users or their browsing activities, except where required by or under law.

Links to other sites

This site contains links to other sites, for example, the Westpac site. While we will always endeavor to only enter into business arrangements with reputable commercial entities that engage in ethical business practices, we are not responsible for their privacy practices or the content of their websites.
Please note, that our contractual arrangements with these parties aim to make sure that you are afforded the equivalent level of privacy protection. Please read the privacy policies of these other parties.

Access to your personal information

You can request your personal information stored by us. Your request, subject to the law, will be complied with. You will need to put your request in writing and send it to us at:

Privacy Officer
Crime Stoppers Victoria
637 Flinders St, Docklands
Melbourne VIC 3008

While this policy is current as at May 2014 it is subject to change, and the policy can be changed into the future.

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