Community Engagement Officer

Crime Stoppers Victoria (CSV) has a fantastic opportunity in a newly created role for an enthusiastic Community Engagement Officer to join the Crime Stoppers team based in our Docklands office in Melbourne. This is a full-time, 12-month fixed term role, reporting to the Manager, Community Engagement.

CSV is a not-for-profit organisation governed by a voluntary Board of Directors and managed by a CEO. Established in 1987, CSV works with the community to help make Victoria a safer place.

Job responsibilities

This position will play an important role in the implementation of the Crime Stoppers Victoria (CSV) Strategic Plan 2018-2021, with particular reference to strategic goal one: Engaged Community. As a member of the CSV team the position-holder will be expected to make a positive contribution to the overall culture of the team.

You will be required to design and deliver compelling activities and content that engage a range of audiences. The success of this position involves the continued development of relationships with external stakeholders including local and state Government, community groups, Victoria Police, and the media. The role will require ongoing liaison with these stakeholders to maintain and further develop our relationships with the Victorian community.

The successful candidate will have experience in delivering community and stakeholder engagement projects which demonstrate an understanding of the principles of public participation and program evaluation.

The position is a 12 month fixed term contract, full time, 37.5 hours per week, although may include the requirement to undertake weekend work with flexible working hours across the week.

Your desired attributes

You will be a self-motivated and passionate about community safety and securing justice for victims of crime. You will be able to develop, manage and implement community engagement activities and projects and encourage and empower the Victorian community to act on crime and take responsibility for community safety. You will be comfortable working with internal and external stakeholders at all levels adept at juggling multiple projects and tasks simultaneously. You will have exceptional written and verbal communication skills as well as an excellent attention to detail and accuracy.

Key selection criteria

Technical capabilities

  • Appropriate tertiary qualifications and/or equivalent relevant working experience in a related industry.
  • The successful candidate will have experience in planning, managing and delivering community and stakeholder engagement projects, demonstrating an understanding of the principles of public participation and program evaluation.
  • Ability to build and maintain relationships with a range of stakeholders, including community groups, and government / statutory bodies.
  • A strong understanding of Victoria, the Victorian community and its diversity, with an established network of community contacts.
  • Experience in project management and coordination.
  • Experience in working with CALD communities.
  • Exceptional written and verbal communications skills including the ability to represent CSV at events and activities.
  • An analytical mindset, with the ability to interpret information, news, data and research quickly – and distil the most important/relevant information to inform unique and innovative new content and creation of ideas.
  • Solution-orientated approach with a strong client service focus.
  • Proven ability to work in a small but growing team.

Personal Qualities

  • Excellent interpersonal skills, including a demonstrated ability to build effective relationships and work productively with a diverse range of internal and external stakeholders.
  • Maturity and ability to exercise discretion and sound judgement in dealing with confidential matters.
  • Ability to respond to and prioritise competing and often urgent requests in a calm and efficient manner while also maintaining high work standards and accuracy.
  • Sound decision making and judgement.
  • Ability to manage multiple concurrent projects and conflicting deadlines.
  • Experience working collaboratively to develop solutions.
  • Ability to demonstrate a high level of motivation and commitment to the values and ethos of CSV.
  • Comfortable taking a flexible approach to hours and work – events may require work outside of regular hours

What’s in it for you?

You will love working for a not-for-profit community organisation that makes a real difference to the lives of Victorians every day. You will feel enthused and passionate about doing your bit to keep the community feeling safe and helping to secure justice for victims of crime. You will feel a real sense of pride to be working for an organisation and brand that the community thoroughly supports and trusts.

How to apply

To apply, please submit a cover letter addressing the Key Selection Criteria, and a resume via Seek.

Click here to download the full Position Description.

Through its services Crime Stoppers Victoria seeks to represent, connect and engage with all of the Victorian community. In line with our focus on diversity, applications are strongly encouraged from Indigenous Australians, people from a range of cultural and linguistic backgrounds and people with disabilities and a gender-balanced workforce.

Applications will be reviewed immediately upon submission with the position remaining online until filled.

For more information about the role please contact Dean Carrol, Manager – Projects at Crime Stoppers Victoria on (03) 9247 6345.

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